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1st 4 Signs House Signs

1st 4 Signs F.A.Q

FAQ'S

Opening Times:

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday - Closed
Sunday - Closed
Bank Holidays - Closed

If you have purchased after 1pm on a Friday your order will be processed on Monday & we will contact
you on Monday for your details if we have not already received them.


Delivery:

The ONLY Courier's we use are Royal mail: ROYAL MAIL 1st & 2nd Class, Standard International
Occasionally we use Parcel Force 24 or 48 on larger items.

Delivery takes 2-5 working days from when we receive all the details for your order.
We dispatch within 1-3 working days.

We do also offer an express service with delivery being 2-3 working days there is an additional £7.99
charge for express delivery, If you choose express delivery please be aware that the extra cost is for a
priority order charge, the extra price you pay is not just for the postage but is used to boost your order to
the front of all others and allowing your order to be dispatched first.
Please click here if you have a question regarding delivery.


Online Orders Returns Policy:

We offer a 60 days Guaranteed Refund or Replacement.

All our signs are bespoke & individually personalized to the customers requirements and as such we ask you to view the many pictures we
have available and if you are unsure to contact us via email or telephone before you purchase as returns are very costly for us, refund or
exchange are available with in 60 days of you receiving your product

We will require photographic evidence if you have received your item with an unlikely error or breakage, on receipt of your photo we will
send you an immediate replacement with no return necessary. Breakages will be reported to royal mail so that they can investigate your post
delivery person & any other handlers.

If your order does not arrive we will trace it through the Royal mail system and we will also send you a free replacement once confirmed they
have lost the order.

If for any other reason you wish to return your order we offer a guaranteed returns policy but you will have to return your order in the
condition it was received in and at your own cost, we do not pay for return p&p.
Please use a tracked and signed for service for your own piece of mind.


Commercial Signs & Vehicle Graphics:

Vehicle graphics after care, Please hand wash your vehicle only, we will advise you of this before you collect your vehicle on the day of
fitting.

Commercial signs are available on various substrates, we will advise you of the most suitable material for your sign and purpose.